Responsible Gambling
Gambling can be an enjoyable form of entertainment when approached responsibly. This page provides information on responsible gambling practices and support resources available to Australian players.
Know Your Limits Before You Play
Responsible gambling starts before you open a casino account. Set clear boundaries for yourself:
- Budget: Decide in advance how much you are willing to spend — and treat it as the cost of entertainment, not as an investment.
- Time: Set a time limit for each session and stick to it. Many casinos offer session time reminders in account settings.
- Chasing losses: Never chase losses by increasing bets to recover money. If you've reached your budget, stop.
- Sober play: Avoid gambling when under the influence of alcohol or other substances, as these impair judgement.
Signs of Problem Gambling
Problem gambling can affect anyone regardless of age, income, or background. Warning signs include:
- Spending more money on gambling than you can afford
- Feeling anxious, irritable, or depressed when not gambling
- Hiding gambling activity from family or friends
- Borrowing money or selling possessions to fund gambling
- Failing to fulfil work, family, or social responsibilities due to gambling
- Believing you have a system to beat the house
If you recognise any of these signs in yourself or someone close to you, please seek help immediately.
Tools Available at HellSpin Casino
HellSpin Casino provides the following responsible gambling tools accessible from your player account settings:
- Deposit limits — Set daily, weekly, or monthly deposit caps
- Loss limits — Cap how much you can lose in a given period
- Session time limits — Receive reminders after a set play duration
- Reality checks — Regular notifications of time spent playing
- Self-exclusion — Temporarily or permanently block access to your account
- Cool-off periods — Take a short break from the platform
Free Support Resources — Australia
| Organisation | Contact | Hours |
|---|---|---|
| Gambling Help Online | gamblinghelponline.org.au & 1800 858 858 | 24/7 |
| Lifeline Australia | lifeline.org.au & 13 11 14 | 24/7 |
| Beyond Blue | beyondblue.org.au & 1300 22 4636 | 24/7 |
| Gamblers Anonymous | gamblersanonymous.org.au | Meetings weekly |
For Minors
Online gambling is strictly for adults aged 18 and over. If you are concerned that a minor may be accessing gambling sites, parental control software such as Net Nanny or Qustodio can restrict access at the device level. Additionally, the Australian Government provides resources on protecting minors from gambling content at esafety.gov.au.
Remember: Gambling should be fun. The moment it stops being fun, it's time to stop.